You will earn points at a rate of 1 point for every $100.00 net spent on the purchase of glass through your Trading Account. All purchases exclude GST.
Points will expire 18 months after the date of issue. For example, points awarded on 5 January 2018 will expire on 5 July 2019.
You can make your first redemption once you have earned your first 100 points. Alternatively, you can accumulate your points to redeem for bigger rewards.
The reward store enables you to choose from a vast array of products online. This will be regularly updated as new products are released/old products are removed.
Points can be redeemed by selecting the item that you wish to redeem, following the simple steps to add it to the shopping cart, and working through the check-out process, completing all details, and confirming the redemption.
You will receive a confirmation message to say your redemption has been placed and you will receive delivery of your reward soon.
Alternatively you can use your points for travel, by contacting Kay Humphries Travel.
You cannot redeem a product if you do not have sufficient points. You are unable to do a cash buy-in or cash part payment at this stage.
The Viridian™ Club operates using points to provide rewards of value to customers and we cannot offer cash or a credit.
Please allow up to 14 working days from your redemption date.
In the unlikely event that your rewards have not been delivered in this time and you have not been contacted by the Rewards Team please contact us.
Your rewards are couriered during normal business hours and therefore it is best they are delivered to a business address. We do not recommend that you request rewards to be dispatched to a home address, as the reward may be returned to the supplier if there is nobody present to sign for the package.
All rewards already include charges for delivery, insurance or freight in the points value.
Please contact us to inform us of the problem, one of the team will be in touch and will advise a course of action.
We will regularly update the catalogue with new products and the latest models. Keep an eye out for seasonal specials and promotions.
In the first instance, please contact us. It is important to note that items may be substituted or changed over time as newer models become available.
Please update your Profile on the site to advise us of any changes in your business location or contact details. This will ensure that you don't miss out on any important communications or, have your rewards dispatched to an incorrect address. You will also need to contact your Account Manager and advise them of any changes.
Please contact us and we will be more than happy to help. Please note, points are updated monthly therefore, any outcome from disputed points will be seen the following month.